Frequently Asked Questions
Everything you need to know about styling your home with Tangelos.
What is the standard shipping timeframe for furniture?
Most of our home decor and smaller furniture items ship within 3-5 business days. Larger freight items, such as sofas and dining tables, typically arrive within 2-3 weeks depending on your location.
Do you offer white-glove delivery services?
Yes, we offer premium white-glove delivery for an additional fee. This service includes room-of-choice placement, full assembly, and removal of all packaging materials.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your wood products sustainably sourced?
At Tangelos, we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five fabric or leather swatches for free through our website to help you choose the perfect texture and color for your space.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free financing options through Klarna and Affirm for larger home investments.